Contract: 6 months (extendable)
Start: ASAP
Location: Onsite (Dubai)
Role Purpose:
Develop, test, and deploy customizations for Microsoft Dynamics D365 as well as provide technical support for the existing installation.
Role Details – Key Responsibilities and Accountabilities:
Support the existing software ecosystem by identifying, troubleshooting, and resolving issues reported by the users
Monitor and improve the execution of D365 FO ordinary and extra-ordinary tasks, including but not limited to D365 integrations with other systems
Develop Microsoft Dynamics D365 customizations based on specifications provided by technical and functional leads
Integrate with various external systems
Financial KPIs:
D365 related SLAs
D365 and integrated system’s failures
Perform and deliver Root Cause Analysis for D365 integrations failures
Analyze existing technical process and provide improvement suggestions
Functional/Technical Competencies:
Experience integrating to and from D365FO
Development and customization experience in D365FO
Experience testing and debugging performance issues in D365FO environments using SQL trace parsers, debugger, evaluating performance counters and SQL DMVs, etc.
Experience in applying customizations and hot fixes to D365FO
System administrative experience
Experience with SQL Server Integration Services, replication of OLAP data, and data warehousing.
Experience with D365FO Workflow
Excellent English language skills, both written and spoken
Excellent communication skills (presenting to and supporting customers)
Ability to work alone or within a team
Ability to manage BYOD
Ability to write SQL procedures and Functions
Ability to use DMF including recurring integrations
Ability to consume third-party APIs from within D365FO
Experience with e-commerce platforms and related integrations
Experience with middleware such as Informatica and Apigee
Personal Characteristics and Required Background:
Minimum experience
5+ years of experience as Microsoft Dynamics D365 technical specialist
Experience with Dynamics 365 Retail is a plus
Minimum Qualifications/education
Bachelor or Masters in Business or IT
Microsoft Dynamics AX Installation & Configuration Certification
Microsoft Dynamics AX Development Certification
Microsoft SQL Database Administration Certification is a plus