Job Role: Senior SAP S4/HANA Application Specialist (P2P)
Contract duration: `1 year, extendable
Location: Dubai
Start: ASAP
Role Purpose
The Senior SAP S4/HANA Application Specialist (P2P) will play a crucial role in ensuring the smooth operation and optimal performance of the SAP S4 ERP system post-implementation, specifically focusing on the Procure-to-Pay (P2P) processes. This role is vital in the Retail, Entertainment, and Lifestyle industries, ensuring system stability, coordinating support, and driving continuous improvement during the hyper care phase.
Key Responsibilities and Accountabilities
System Stability and Performance:
Ensure system stability post-implementation by monitoring P2P process performance.
Troubleshoot and resolve P2P-related issues promptly, ensuring minimal downtime and seamless operations.
User Support and Training:
Coordinate with technical and functional teams to provide necessary support to end-users.
Conduct training sessions and provide guidance to users on effectively utilizing the P2P functionalities of the SAP S4 ERP system.
Address user queries and concerns related to P2P processes.
Stakeholder Communication:
Maintain regular communication with stakeholders, including management, end-users, and vendors.
Provide updates on system performance, issues, and resolutions related to P2P processes.
Gather feedback from stakeholders to identify areas for improvement.
Process Improvement and Change Management:
Identify opportunities for process improvement within the P2P framework.
Recommend and implement changes to enhance efficiency and effectiveness.
Manage changes to the P2P processes, assessing impact, planning implementation, and ensuring smooth execution.
Strategic Planning and Leadership:
Develop and execute a strategic roadmap for P2P process optimization in alignment with organizational objectives.
Lead and mentor a team of subject matter experts, fostering a culture of collaboration and continuous improvement.
Engage with senior executives and key stakeholders to understand their needs and priorities, serving as a trusted advisor.
Knowledge Sharing and Continuous Improvement:
Promote knowledge sharing and collaboration within the organization.
Facilitate workshops, training sessions, and communities of practice to share expertise and best practices.
Drive initiatives for continuous improvement and innovation within the P2P domain.
Definition of Success
Establishment of a stable and efficient P2P process post-implementation.
Strong stakeholder relationships and effective communication.
Continuous identification and implementation of process improvements.
Successful management of changes with minimal disruption to business operations.
Achievement of organizational goals related to cost optimization, process standardization, and operational efficiency.
Functional and Technical Competencies
Functional Competencies:
Domain Expertise: Thorough understanding of P2P processes, including procurement, accounting, and related workflows.
SAP S4 ERP Functional Knowledge: Deep knowledge of SAP S4 ERP's P2P functionalities and configuration.
Process Improvement: Ability to identify and implement process enhancements within the P2P framework.
Stakeholder Management: Effective management of relationships with end-users, management, and external vendors.
Training and Support: Proficiency in providing training and support to end-users on P2P processes.
Change Management: Capability to manage changes to P2P processes within the SAP S4 ERP system.
Technical Competencies:
SAP S4 ERP Knowledge: In-depth understanding of SAP S4 ERP, particularly the P2P modules.
Technical Skills: Proficiency in SAP technologies, including ABAP, HANA, and Fiori.
Data Analysis: Strong analytical skills to identify trends and potential issues within P2P processes.
Problem-Solving: Robust problem-solving skills to address and resolve P2P-related issues.
Project Management: Effective project management skills to handle resources, timelines, and risks.
Communication Skills: Excellent communication skills to convey technical information to non-technical stakeholders.
Change Management: Familiarity with change management processes and their application to P2P systems.
Required Background:
Master’s degree preferred (especially in Finance / Business Management).
Minimum of 12+ years of management experience.
Strong communication skills, capable of interacting with executive management, team members, and business professionals.
Experience in business and technical requirements analysis, documentation, testing, and integration methodologies.
Strong attention to deadlines and budgetary guidelines.
Analytical, critical thinking, and problem-solving skills.
Decision-making and leadership capabilities.
Strong presentation skills.