If you are looking for a way to increase your customer loyalty, retention, and revenue, you might want to consider implementing a loyalty and gift card program for your restaurant. Loyalty and gift card programs are proven strategies to attract new customers, encourage repeat visits, and reward loyal patrons.
But how do you create and manage a successful loyalty and gift card program? How do you track and analyze customer data, segment and target your audience, and deliver personalized offers and rewards? How do you integrate your loyalty and gift card program with your point of sale (POS) system, website, mobile app, and kiosks?
The answer is simple: use Oracle Food & Beverage Loyalty & Gift Cards.
Oracle Food & Beverage Loyalty & Gift Cards is a flexible platform that powers restaurant loyalty software, gift cards, and manages awards to retain customers. It is fully integrated with Oracle MICROS Simphony POS, the industry-leading cloud-based POS system for restaurants.
With Oracle Food & Beverage Loyalty & Gift Cards, you can:
- Create highly segmented, data-driven campaigns to deliver targeted offers to loyal customers
- Leverage loyal user data collected at the POS to discover buyer behavior insights
- Offer self-service tools for guests to review up-to-the-minute rewards activity and achievement
- Deploy various restaurant loyalty programs to capitalize on visit frequency, dollars spent, and items purchased
- Integrate registration experiences into websites, mobile apps and kiosks to build rich profiles for targeted promotions
- Manage awards which increase customer frequency, incremental revenue and guest referrals
Oracle Food & Beverage Loyalty & Gift Cards is not just another loyalty and gift card solution. It is a comprehensive platform that offers many benefits for your restaurant business, such as:
- Fast implementation: You can launch your loyalty and gift card program in minutes with Oracle MICROS Simphony POS integration. No need for additional hardware or software installation.
- Scalability: You can easily scale your loyalty and gift card program as your business grows. Oracle Food & Beverage Loyalty & Gift Cards supports unlimited number of cards, transactions, locations, and users.
- Security: You can protect your customer data and transactions with Oracle's robust security features. Oracle Food & Beverage Loyalty & Gift Cards uses encryption, tokenization, PCI compliance, and open casework detection to prevent fraud and theft.
- Flexibility: You can customize your loyalty and gift card program to suit your business needs and goals. You can choose from different types of cards (gift cards, stored value cards, payment cards), different types of rewards (points, discounts, free items), and different types of promotions (coupons, vouchers, referrals).
- Analytics: You can measure the performance of your loyalty and gift card program with Oracle's powerful analytics tools. You can access real-time reports and dashboards to monitor key metrics such as sales, redemption rates, customer retention, and ROI.
If you are ready to boost your restaurant business with Oracle Food & Beverage Loyalty & Gift Cards, here are the steps you need to follow:
- Contact Oracle Food & Beverage to request a demo or a quote.
- Choose the best plan for your business size and budget.
- Set up your loyalty and gift card program with the help of Oracle's experts.
- Launch your loyalty and gift card program and start rewarding your customers.