Artificial intelligence (AI) is transforming the way businesses operate and deliver value to their customers. Oracle Fusion Applications, the most comprehensive suite of cloud applications in the market, leverages AI to provide intelligent and personalized experiences, automate processes, and optimize outcomes across various domains such as finance, human resources, supply chain, customer experience, and more.

In this blog post, we will highlight some of the new and upcoming AI capabilities in Oracle Fusion Applications that enable organizations to become more agile, efficient, and innovative.

AI-Powered Conversational Interfaces

One of the ways that AI enhances the user experience in Fusion Applications is by enabling natural and intuitive conversational interfaces. Users can interact with Fusion Applications using voice or text, and get answers to their questions, perform tasks, or access insights without navigating complex menus or screens.

For example, Oracle Digital Assistant, a platform that allows building and deploying enterprise-grade chatbots, integrates with Fusion Applications to provide conversational access to various functions such as expense reporting, time entry, approvals, etc. Users can simply ask the digital assistant to create an expense report, submit a time card, approve a requisition, or check the status of an invoice, and get the job done quickly and easily.

Another example is Oracle Voice, a mobile app that allows users to interact with Fusion Applications using voice commands. Users can speak naturally to the app and get voice responses from Fusion Applications. For instance, users can ask Oracle Voice to show them their sales pipeline, create a new opportunity, update a contact, or schedule a meeting, and the app will execute the actions accordingly.

AI-Driven Process Automation

Another way that AI improves the user experience in Fusion Applications is by automating tedious and repetitive tasks, freeing up users' time for more strategic and creative work. AI can also augment human decision making by providing recommendations and guidance based on data and analytics.

For example, Oracle Adaptive Intelligent Apps (AI Apps) are a set of pre-built AI solutions that integrate with Fusion Applications to deliver smart and adaptive functionality across various domains. AI Apps use machine learning and data from Oracle Data Cloud to provide personalized and contextual recommendations, predictions, and insights that help users optimize their business processes and outcomes.

Some of the AI Apps that are available or planned for Fusion Applications include:

• AI Apps for Finance: These apps help finance professionals improve cash flow, increase profitability, reduce costs, and enhance compliance. For instance, AI Apps for Finance can provide intelligent payment discounts, optimize supplier terms, detect anomalies in transactions, predict cash flow, and recommend best actions for collections.
• AI Apps for Human Resources: These apps help HR professionals attract, retain, and develop talent, as well as improve employee engagement and productivity. For example, AI Apps for Human Resources can provide smart candidate sourcing, intelligent job matching, personalized learning recommendations, proactive career coaching, and sentiment analysis.
• AI Apps for Supply Chain Management: These apps help supply chain professionals optimize inventory levels, reduce costs, improve service levels, and mitigate risks. For instance, AI Apps for Supply Chain Management can provide demand forecasting, inventory optimization, supplier risk analysis, smart manufacturing insights, and predictive maintenance.
• AI Apps for Customer Experience: These apps help sales, marketing, and service professionals deliver personalized and consistent customer experiences across channels. For example, AI Apps for Customer Experience can provide next-best offers,

Oracle CloudWorld is a series of events that showcase Oracle's vision and strategy for cloud computing. Oracle Fusion Applications are a key part of this vision, as they offer a complete, integrated, and intelligent suite of applications that run on the Oracle Cloud.

In this blog post, we will highlight some of the features and benefits of Oracle Fusion Applications, and how they can help you transform your business and achieve your goals.

What are Oracle Fusion Applications?

Oracle Fusion Applications are a set of cloud-based applications that span across various domains, such as enterprise resource planning (ERP), human capital management (HCM), customer experience (CX), supply chain management (SCM), and more. They are designed to work together seamlessly, as well as with other Oracle and third-party applications.

Oracle Fusion Applications are built on a common platform that leverages the latest technologies, such as artificial intelligence (AI), machine learning (ML), blockchain, Internet of Things (IoT), and chatbots. These technologies enable Oracle Fusion Applications to deliver smart insights, automate processes, enhance user experience, and improve security and compliance.

Why choose Oracle Fusion Applications?

Oracle Fusion Applications offer many advantages over traditional applications, such as:

• Flexibility: You can choose the deployment model that suits your needs, whether it is public cloud, private cloud, hybrid cloud, or on-premises. You can also customize and extend your applications using low-code or no-code tools, without compromising the upgradeability or security of your applications.
• Scalability: You can scale your applications up or down as your business needs change, without worrying about infrastructure or performance issues. You can also take advantage of Oracle's global network of data centers and regions to ensure optimal performance and availability for your applications.
• Innovation: You can benefit from the continuous innovation and updates that Oracle delivers for its cloud applications, without disrupting your business operations or requiring costly upgrades. You can also access new features and capabilities that are driven by customer feedback and industry trends.
• Integration: You can integrate your applications with other Oracle and third-party applications using pre-built connectors, APIs, and services. You can also leverage Oracle's unified data model and analytics platform to gain a holistic view of your business data and performance across your applications.
• Value: You can reduce your total cost of ownership (TCO) and increase your return on investment (ROI) by using Oracle's cloud applications. You can also take advantage of Oracle's flexible pricing models and subscription plans that fit your budget and business needs.

How to get started with Oracle Fusion Applications?

If you are interested in learning more about Oracle Fusion Applications and how they can help you achieve your business goals, you can attend one of the Oracle CloudWorld events that are happening around the world. You can also visit the Oracle website to explore the different application domains and solutions that Oracle offers.

You can also request a free trial or a demo of Oracle Fusion Applications to see them in action and experience their features and benefits firsthand. You can also contact an Oracle representative or partner to discuss your specific business needs and challenges, and find out how Oracle Fusion Applications can address them.

Oracle Fusion Applications are the future of cloud computing. They offer a complete, integrated, and intelligent suite of applications that run on the Oracle Cloud. They can help you transform your business and achieve your goals. Don't miss this opportunity to see the future at Oracle CloudWorld.

Artificial intelligence (AI) is transforming the world of business and creating new opportunities for innovation and growth. AI can help organizations improve their efficiency, productivity, customer satisfaction, and competitive edge. But what are the latest developments in AI and how can you leverage them for your business?

In this blog post, we will explore some of the current and upcoming trends in AI, such as:

• Natural language processing (NLP): NLP is the ability of machines to understand and generate natural language, such as speech and text. NLP can enable applications such as chatbots, voice assistants, sentiment analysis, document summarization, and more. NLP is becoming more advanced and capable of handling complex tasks, such as conversational AI, natural language understanding, and natural language generation.
• Computer vision: Computer vision is the ability of machines to perceive and interpret visual information, such as images and videos. Computer vision can enable applications such as face recognition, object detection, scene understanding, augmented reality, and more. Computer vision is becoming more accurate and robust, thanks to deep learning techniques and large-scale datasets.
• Machine learning (ML): ML is the ability of machines to learn from data and improve their performance without explicit programming. ML can enable applications such as recommendation systems, anomaly detection, fraud prevention, predictive analytics, and more. ML is becoming more accessible and scalable, thanks to cloud computing platforms and automated machine learning tools.
• Reinforcement learning (RL): RL is a type of machine learning that involves learning from trial and error by interacting with an environment. RL can enable applications such as autonomous vehicles, robotics, gaming, and more. RL is becoming more feasible and efficient, thanks to advances in simulation environments, algorithms, and hardware.
• Generative adversarial networks (GANs): GANs are a type of neural network that involves two competing models: a generator that creates fake data and a discriminator that tries to distinguish between real and fake data. GANs can enable applications such as image synthesis, style transfer, super-resolution, and more. GANs are becoming more realistic and diverse, thanks to improvements in architecture design, loss functions, and regularization techniques.

These are just some of the examples of how AI is evolving and impacting various domains and industries. AI is not a one-size-fits-all solution, but rather a collection of tools and techniques that can be customized and integrated for different use cases and scenarios.

Customer experience (CX) is a key factor that influences customer loyalty, retention, and satisfaction. However, many businesses struggle to deliver consistent and personalized CX across different channels and touchpoints. One of the reasons is the lack of integration and alignment between their enterprise resource planning (ERP) and CX systems.

ERP data is the backbone of any business, as it contains vital information about products, services, inventory, orders, invoices, suppliers, and more. By leveraging ERP data in CX applications, businesses can:

• Streamline and automate processes across the customer journey, such as order fulfillment, billing, shipping, and service requests.
• Provide accurate and timely information to customers, such as product availability, delivery status, payment options, and service history.
• Offer personalized recommendations and offers based on customer preferences, behavior, and purchase history.
• Enhance customer loyalty and trust by delivering consistent and reliable CX across all channels and touchpoints.

However, integrating ERP and CX systems is not a trivial task. It requires a robust and flexible platform that can connect disparate systems and data sources, as well as enable data governance, security, and quality. Oracle Fusion Cloud ERP and Oracle Fusion Cloud CX are built on the same platform, Oracle Cloud Infrastructure (OCI), which provides a seamless and secure integration between the two applications.

Oracle Fusion Cloud ERP and Oracle Fusion Cloud CX also share common data models, user interfaces, workflows, and analytics capabilities. This means that businesses can access and use ERP data in CX applications without any data duplication or inconsistency. For example, they can:

• Use ERP data to create customer segments and personas in CX applications, and target them with relevant marketing campaigns and offers.
• Use ERP data to create product catalogs and price lists in CX applications, and display them on e-commerce websites and mobile apps.
• Use ERP data to track inventory levels and availability in CX applications, and inform customers about product availability and delivery options.
• Use ERP data to generate invoices and receipts in CX applications, and send them to customers via email or SMS.
• Use ERP data to monitor customer feedback and satisfaction in CX applications, and identify areas for improvement or innovation.

By integrating ERP and CX systems with Oracle Fusion Cloud ERP and Oracle Fusion Cloud CX, businesses can unlock the full potential of their ERP data and deliver superior customer experience. To learn more about how Oracle Fusion Cloud ERP and Oracle Fusion Cloud CX can help you achieve this goal.

Financial analysis is a crucial process for any business that wants to make informed decisions and optimize performance. However, many businesses struggle with financial analysis due to various challenges, such as:

• Data silos that prevent a holistic view of the financial situation
• Manual and error-prone processes that consume time and resources
• Lack of collaboration and communication among stakeholders
• Inadequate tools and systems that limit the scope and quality of analysis

Fortunately, Fusion Apps can help businesses overcome these challenges and get financial analysis right. Fusion Apps are a suite of cloud-based applications that integrate data, processes, and analytics across the entire business. With Fusion Apps, businesses can:

• Access real-time and accurate data from multiple sources and systems
• Automate and streamline workflows and tasks
• Enable cross-functional collaboration and sharing of insights
• Leverage advanced analytics and artificial intelligence to generate actionable recommendations

Here are some examples of how Fusion Apps can improve financial analysis for different scenarios:

Budgeting and Planning

Fusion Apps can help businesses create and manage budgets and plans that align with their strategic goals and objectives. With Fusion Apps, businesses can:

• Use scenario modeling and what-if analysis to evaluate different options and outcomes
• Create flexible and dynamic budgets and plans that adapt to changing conditions
• Monitor and track performance against budgets and plans
• Identify and address variances and issues

Financial Reporting and Consolidation

Fusion Apps can help businesses produce and deliver accurate and timely financial reports that comply with regulatory standards and requirements. With Fusion Apps, businesses can:

• Consolidate data from multiple entities and currencies
• Automate and validate data collection and reconciliation
• Apply rules and adjustments to ensure consistency and accuracy
• Generate and distribute reports in various formats and channels

Financial Forecasting and Analysis

Fusion Apps can help businesses forecast and analyze their financial performance and position. With Fusion Apps, businesses can:

• Use predictive analytics and machine learning to generate reliable forecasts
• Perform variance analysis and root cause analysis to understand drivers of performance
• Conduct sensitivity analysis and risk analysis to assess potential impacts
• Create dashboards and visualizations to communicate findings and recommendations

Fusion Apps are designed to help businesses get financial analysis right by providing them with the data, tools, and capabilities they need. By using Fusion Apps, businesses can gain insights, improve decision-making, and enhance performance.

If you are considering moving to Oracle Fusion Applications, you might be wondering how to plan your transition and what steps to take. In this blog post, we will share some tips and resources to help you create a roadmap for your Fusion journey.

What is a roadmap?

A roadmap is a strategic plan that outlines the goals, milestones, and deliverables of a project or initiative. A roadmap helps you align your vision with your stakeholders, communicate your progress, and manage expectations.

Why do you need a roadmap for Fusion?

Oracle Fusion Applications is a suite of cloud-based applications that covers various business functions, such as finance, human resources, supply chain, customer experience, and more. Fusion offers many benefits, such as:

• Modern user interface and user experience
• Built-in analytics and reporting
• Flexible and scalable architecture
• Continuous innovation and updates
• Integration with other Oracle and third-party applications

However, moving to Fusion is not a simple switch. It requires careful planning, preparation, and execution. You need to consider factors such as:

• Your current business processes and requirements
• Your existing applications and data
• Your budget and timeline
• Your change management and training needs
• Your technical and functional capabilities

A roadmap helps you address these factors and define a clear path for your Fusion journey. It also helps you avoid common pitfalls, such as:

• Scope creep and unrealistic expectations
• Lack of stakeholder buy-in and support
• Insufficient testing and validation
• Poor data quality and migration
• Resistance to change and adoption

How to create a roadmap for Fusion?

There is no one-size-fits-all approach to creating a roadmap for Fusion. Each organization has its own unique needs and challenges. However, here are some general steps that you can follow:

1. Assess your current state. Analyze your current business processes, applications, data, and pain points. Identify the gaps and opportunities for improvement.
2. Define your future state. Envision your desired business outcomes, benefits, and capabilities with Fusion. Prioritize the most critical and valuable areas for your organization.
3. Evaluate your options. Explore the different ways to move to Fusion, such as coexistence, reimplementation, or upgrade. Compare the pros and cons of each option in terms of cost, time, risk, and complexity.
4. Choose your path. Select the best option for your organization based on your assessment, definition, and evaluation. Consider factors such as your readiness, resources, dependencies, and constraints.
5. Plan your journey. Break down your path into manageable phases, tasks, and milestones. Assign roles and responsibilities, allocate resources, estimate costs and timelines, and define success criteria.
6. Execute your plan. Implement your roadmap with proper governance, monitoring, and control. Track your progress, measure your results, and manage any issues or changes.
7. Review and refine. Evaluate your performance, feedback, and lessons learned at each stage of your journey. Adjust your roadmap as needed to ensure alignment with your goals.

Where to find resources for Fusion?

Oracle provides various resources to help you create and execute your roadmap for Fusion. Some of these resources include:

• Oracle Cloud Customer Connect: A community platform where you can interact with other Fusion customers, partners, and experts. You can find forums, blogs, events, webinars, videos, podcasts, white papers, best practices, FAQs, tips, tricks, and more.
• Oracle Cloud Learning Subscriptions: A comprehensive online learning solution that covers all aspects of Fusion applications. You can access courses, videos, labs, exams, certifications, updates, and more.
• Oracle Cloud Customer Success: A dedicated team of Oracle experts who can help you achieve success with Fusion applications. You can access services such as guidance, coaching, mentoring, support, advocacy, adoption, and more.

Conclusion

Oracle Fusion Applications is a powerful solution that can transform your business in the cloud. However, moving to Fusion requires careful planning and execution. A roadmap can help you define and achieve your goals with Fusion applications.

Oracle is a leading provider of enterprise software solutions, including cloud applications, database, middleware, and analytics. Oracle's cloud applications are built on the Oracle Applications Platform, which is a unified and integrated platform that enables customers to run their business processes, data, and intelligence on any cloud or on-premises environment.

The Oracle Applications Platform consists of four main components:

• Oracle Fusion Applications: A suite of modular and comprehensive cloud applications that cover all aspects of business functions, such as finance, human resources, supply chain, customer experience, and more. Oracle Fusion Applications are designed to work together seamlessly, or with existing applications, to deliver best-in-class performance, scalability, security, and user experience.
• Oracle Fusion Middleware: A set of cloud-native and hybrid services that provide the foundation for building, deploying, managing, and securing modern applications. Oracle Fusion Middleware includes services for integration, process automation, application development, data management, identity and access management, content and experience, and analytics.
• Oracle Database: The world's most popular and trusted database that powers the most critical and demanding applications. Oracle Database offers unmatched performance, reliability, availability, and security for both structured and unstructured data. Oracle Database supports a variety of deployment options, including autonomous, cloud, on-premises, and hybrid.
• Oracle Analytics: A comprehensive and integrated analytics platform that delivers insights from any data source, at any scale, for any user. Oracle Analytics empowers business users with self-service capabilities to explore, visualize, and share data. Oracle Analytics also enables data scientists and analysts to build advanced models and dashboards using machine learning and artificial intelligence.

With the Oracle Applications Platform, customers can benefit from:

• Flexibility: Customers can choose the deployment model that best suits their needs, whether it is cloud, on-premises, or hybrid. Customers can also mix and match applications from different vendors and sources, without compromising on interoperability and compatibility.
• Innovation: Customers can leverage the latest technologies and capabilities from Oracle, such as autonomous services, machine learning, artificial intelligence, blockchain, chatbots, digital assistants, and more. Customers can also access a rich ecosystem of partners and developers who offer complementary solutions and extensions.
• Simplicity: Customers can simplify their IT landscape and reduce complexity and costs by using a single platform that provides consistent and unified tools, standards, processes, and governance across all applications.
• Intelligence: Customers can harness the power of data and analytics to drive better decisions and outcomes. Customers can access real-time insights from any data source, across any application or business function. Customers can also use predictive analytics and machine learning to optimize their business processes and performance.

The Oracle Applications Platform is the ultimate platform for modern business. It enables customers to transform their operations, accelerate their innovation, and deliver exceptional value to their stakeholders.

Oracle Cloud Infrastructure (OCI) Monitoring is a fully managed service that helps you monitor the health and performance of your cloud resources and applications. In this blog post, we will introduce three new features of OCI Monitoring that can help you optimize your monitoring workflows and reduce alert fatigue: alarm suppression, alarm history, and dimension.

Alarm Suppression

Alarm suppression is a feature that allows you to temporarily disable the evaluation and notification of alarms based on a schedule or a manual trigger. This can be useful when you want to avoid receiving false alarms during planned maintenance or testing activities, or when you want to pause the monitoring of certain resources for a period of time.

To use alarm suppression, you need to create a suppression rule that defines the scope, duration, and recurrence of the suppression. You can specify the scope by selecting one or more compartments, resources, metrics, or dimensions to apply the suppression rule to. You can also choose to suppress all alarms in your tenancy or in a region. You can set the duration by choosing a start and end time for the suppression, or by manually enabling and disabling the suppression rule. You can also set the recurrence by choosing a frequency and a time window for the suppression rule to repeat.

Once you create a suppression rule, it will be applied to all existing and future alarms that match the scope. When an alarm is suppressed, it will not be evaluated or send notifications until the suppression rule expires or is disabled. You can view the status of your alarms and suppression rules in the Alarms page of the OCI Console.

Alarm History

Alarm History is a feature that allows you to view the historical data of your alarms, such as when they were created, updated, triggered, cleared, or suppressed. This can help you troubleshoot issues, analyze trends, and audit changes in your alarm configurations.

To use Alarm History, you need to enable it for each alarm that you want to track. You can do this by selecting the "Enable Alarm History" option when creating or editing an alarm. Once enabled, the alarm will start recording its history events and store them for 90 days. You can view the history events of an alarm in the Alarm History tab of the Alarm Details page in the OCI Console. You can also filter, sort, and export the history events for further analysis.

Dimension

Dimension is a feature that allows you to add additional metadata to your metrics and alarms to provide more context and granularity. A dimension is a key-value pair that describes an attribute of a metric or an alarm, such as region, instance type, application name, etc. You can use dimensions to group, filter, and aggregate your metrics and alarms based on different criteria.

To use dimension, you need to specify one or more dimensions when publishing a metric or creating an alarm. For example, if you want to monitor the CPU utilization of your instances by instance type, you can publish a metric with a dimension key of "InstanceType" and a dimension value of the instance type (e.g., "VM.Standard2.1"). Then you can create an alarm with the same dimension key and value to trigger notifications when the CPU utilization exceeds a threshold for that instance type.

You can view and manage your dimensions in the Metrics Explorer and Alarms pages of the OCI Console. You can also use dimensions in Metric Query Language (MQL) queries to perform advanced operations on your metrics.

Artificial intelligence (AI) is transforming the world of business and creating new opportunities for innovation and growth. In this blog post, we will explore some of the current and upcoming AI features and capabilities that are available in Oracle Fusion applications and Oracle Fusion Analytics.

AI in Oracle Fusion Applications

Oracle Fusion applications are a suite of cloud-based enterprise software that cover various domains such as finance, human resources, supply chain, customer experience, and more. Oracle Fusion applications leverage AI to provide intelligent insights, recommendations, and automation that help users make better decisions and optimize their workflows. Some of the AI features and capabilities in Oracle Fusion applications include:

• Intelligent Process Automation: AI can automate repetitive and manual tasks, such as invoice processing, expense reporting, employee onboarding, and more. This reduces errors, saves time, and improves productivity.
• Intelligent Performance Management: AI can analyze employee performance data, such as goals, feedback, ratings, and skills, and provide personalized and actionable suggestions for improvement. This enhances employee engagement, retention, and development.
• Intelligent Forecasting: AI can use historical data, trends, and external factors to generate accurate and reliable forecasts for various business scenarios, such as revenue, cash flow, demand, inventory, and more. This helps users plan ahead and optimize their resources.
• Intelligent Chatbots: AI can power conversational interfaces that allow users to interact with Oracle Fusion applications using natural language. Users can ask questions, get answers, perform tasks, and receive notifications through chatbots on various channels, such as web, mobile, voice, and messaging platforms.

AI in Oracle Fusion Analytics

Oracle Fusion Analytics is a cloud-based analytics platform that provides comprehensive and unified insights across Oracle Fusion applications and other data sources. Oracle Fusion Analytics leverages AI to deliver advanced analytics capabilities that enable users to discover hidden patterns, predict outcomes, and prescribe actions. Some of the AI features and capabilities in Oracle Fusion Analytics include:

• Augmented Analytics: AI can augment the analytics process by automatically generating insights, visualizations, narratives, and suggestions based on the user's data and context. Users can also ask questions using natural language and get answers in the form of charts, tables, or narratives.
• Predictive Analytics: AI can use machine learning algorithms to build predictive models that can forecast future events or behaviors based on the user's data. Users can also apply what-if scenarios and sensitivity analysis to understand the impact of different variables on the predictions.
• Prescriptive Analytics: AI can use optimization techniques to recommend the best course of action for a given objective or constraint based on the user's data. Users can also compare different alternatives and trade-offs to make informed decisions.

Conclusion

AI is a powerful tool that can enhance the value and performance of Oracle Fusion applications and Oracle Fusion Analytics. By leveraging AI features and capabilities, users can gain deeper insights, make smarter decisions, and achieve better outcomes.

If you are looking for a way to get started with Fusion Analytics, you are in luck. Oracle is offering a free trial of Fusion Analytics for 10 days, so you can experience the benefits of this powerful solution without any commitment. Here is how you can take advantage of this opportunity and what you can expect from Fusion Analytics.

What is Fusion Analytics?

Fusion Analytics is a cloud-based service that provides business intelligence and analytics for Oracle Fusion Applications. Fusion Analytics connects to your Fusion Applications data sources and transforms them into ready-to-use dashboards, reports, and insights. You can access Fusion Analytics from any device and explore your data with interactive visualizations and natural language queries. You can also share your findings with others and collaborate on data-driven decisions.

Why Should You Try Fusion Analytics?

Fusion Analytics can help you gain more value from your Fusion Applications data and improve your business performance. With Fusion Analytics, you can:

• Get a comprehensive view of your business across different domains, such as finance, human resources, supply chain, and customer experience.
• Monitor key performance indicators (KPIs) and track your progress against your goals.
• Identify trends, patterns, and anomalies in your data and uncover hidden opportunities and risks.
• Drill down into the details and root causes of any issue or question.
• Compare your performance with industry benchmarks and best practices.
• Leverage artificial intelligence and machine learning to get predictive and prescriptive insights and recommendations.

How to Get Started with Fusion Analytics?

Getting started with Fusion Analytics is easy and fast. You just need to follow these steps:

1. Sign up for the free trial on the Oracle website. You will need to provide some basic information, such as your name, email address, company name, and country.
2. Wait for an email confirmation from Oracle with your trial credentials and instructions on how to access Fusion Analytics.
3. Log in to Fusion Analytics using your trial credentials and choose the domain that you want to explore, such as finance, human resources, or customer experience.
4. Start exploring your data with the pre-built dashboards and reports that are relevant to your domain. You can also create your own custom dashboards and reports using the intuitive interface and tools.
5. Enjoy the free trial for 10 days and discover how Fusion Analytics can help you improve your business outcomes.

What Next?

If you like what you see in the free trial, you can easily upgrade to a paid subscription of Fusion Analytics. You will be able to continue using the same dashboards and reports that you created during the trial, as well as access more features and capabilities. You will also be able to connect to more data sources from your Fusion Applications and other systems, such as Oracle Cloud ERP, Oracle Cloud HCM, Oracle Cloud CX, Oracle Cloud SCM, and Oracle Autonomous Database.

Fusion Analytics is a powerful solution that can help you unlock the potential of your data and make smarter decisions. Don't miss this chance to try it for free for 10 days and see for yourself how it can transform your business.

If you have a large amount of data stored in Amazon Web Services (AWS) Simple Storage Service (S3) and you want to migrate it to Oracle Cloud Infrastructure (OCI) Object Storage, you might face some challenges. For example, how do you transfer petabytes of data efficiently and securely? How do you monitor the progress and handle errors? How do you optimize the performance and cost of the data transfer?

See how to use Rclone, a popular open source command line tool, to transfer petabytes of data from AWS S3 to OCI Object Storage. Rclone is a versatile tool that supports many cloud storage providers, including AWS S3 and OCI Object Storage. It also has many features that make it suitable for large-scale data migration, such as:

• Parallelism: Rclone can run multiple transfers in parallel, which can speed up the data transfer and utilize the available bandwidth.
• Resume: Rclone can resume interrupted transfers and skip files that are already transferred, which can save time and avoid data duplication.
• Encryption: Rclone can encrypt the data before transferring it, which can enhance the security and privacy of the data.
• Logging: Rclone can generate detailed logs of the transfer process, which can help you monitor the progress and troubleshoot errors.
• Filtering: Rclone can filter the files to be transferred based on various criteria, such as name, size, date, etc., which can help you select the files that you need to migrate.

To use Rclone to transfer petabytes of data from AWS S3 to OCI Object Storage, you need to follow these steps:

1. Install Rclone on a Linux server that has access to both AWS S3 and OCI Object Storage. You can download the latest version of Rclone from its official website or use a package manager such as yum or apt.
2. Configure Rclone with the credentials and settings of both AWS S3 and OCI Object Storage. You can use the rclone config command to interactively create or edit the configuration file, or edit it manually with a text editor. You can find more details on how to configure Rclone for AWS S3 here and for OCI Object Storage here.
3. Run the rclone sync command to start the data transfer. The sync command will copy all the files from the source to the destination and delete any extra files in the destination. You can also use other commands such as copy or move depending on your needs. You can specify various options to customize the transfer process, such as:
   • --transfers: The number of file transfers to run in parallel. The default value is 4, but you can increase it to improve the performance.
   • --checkers: The number of checkers to run in parallel. The checkers are responsible for checking if a file needs to be transferred or not. The default value is 8, but you can increase it to speed up the checking process.
   • --bwlimit: The bandwidth limit for the data transfer. You can use this option to limit the bandwidth usage and avoid network congestion or extra charges.
   • --crypt-remote: The name of the encrypted remote storage. You can use this option to encrypt the data before transferring it. You need to configure the encryption settings in advance with the rclone config command.
   • --log-file: The name of the log file where Rclone will write the transfer details. You can use this option to monitor the progress and troubleshoot errors.
   • --filter-from: The name of the file that contains the filter rules. You can use this option to filter the files that you want to transfer based on various criteria.

You can find more options and examples on how to use Rclone here.

Here is an example of a rclone sync command that transfers petabytes of data from AWS S3 bucket named aws-s3-bucket to OCI Object Storage bucket named oci-object-bucket with 16 parallel transfers, 32 parallel checkers, 1 Gbps bandwidth limit, encryption enabled, log file named rclone.log, and filter file named filter.txt:

rclone sync aws-s3-bucket: oci-object-bucket: --transfers 16 --checkers 32 --bwlimit 1G --crypt-remote oci-object-bucket-crypt: --log-file rclone.log --filter-from filter.txt

4. Wait for the data transfer to complete. Depending on the amount of data and the network conditions, this might take hours, days, or even weeks. You can check the log file or use the rclone progress command to see how much data has been transferred and how long it will take to finish.
5. Verify that all the data has been transferred successfully. You can use the rclone check command to compare the files in both AWS S3 and OCI Object Storage and report any differences. You can also use the rclone ls command to list the files in both storages and compare the sizes and counts.

By following these steps, you can use Rclone to transfer petabytes of data from AWS S3 to OCI Object Storage with ease and efficiency. Rclone is a powerful tool that can help you migrate your data to the cloud and take advantage of the benefits of OCI Object Storage, such as scalability, durability, security, and cost-effectiveness.

Throwing around terms like AI, GenAI, and ML without understanding what they mean is like ordering from a menu in a foreign language—you might end up with something you really don’t want! To avoid this undesirable outcome, the following post reviews AI fundamentals and clarifies the terms we use in roadmaps, announcements, and other product-related documentation. We hope that you’ll find it informative, and that it will facilitate clearer, more productive conversations and communications.

Artificial intelligence (AI)

AI is an inclusive term that refers to the use of data (information) and algorithms (rules) to allow computers to learn, act, and perform functions that are normally associated with human intelligence. Here are few examples of AI capabilities:

Common-sense reasoning: creates the appearance of human-like understanding and reasoning, bridging the gap between data-driven patterns and the judgment, intuition, and context-sensitive decision making that humans do routinely Abstract thinking: enables computers to engage in more complex problem solving like workflow augmentation or automation

GenAI and ML (discussed below) are two of the more well-known branches of AI. There are important differences between them, and while it is correct to say that GenAI and ML are AI, it is not correct to say that all AI is GenAI or ML.

Generative AI (GenAI)

GenAI refers to a specific subset of AI that uses programs to process large data sets, detect patterns, and then create new works of text, imagery, video, and even computer code based on the instructions it’s given (known as “prompts”). GenAI relies on artificial neural networks, which are methods for processing information that mimic biological neural networks . It’s limited by the data it's fed to train its models, so everything it produces is derivative of the data it learns from. (Related, the push to train models with bigger and bigger training sets is one of the factors driving demand for AI compute power.)

Here are few examples of GenAI capabilities:

Creativity: generate artistic creations, write stories, compose music, and even create visual art Novel data creation: produce new data that wasn't present in GenAI’s training set, enabling the generation of synthetic data (see below) which can be useful for financial planning, workforce planning, supply chain planning, treasury planning, etc. Synthesis: create new summaries, arguments, and viewpoints based on synthesized information Machine learning (ML)

ML systems learn and improve based on the data they consume. There are two major types of learning algorithms—supervised learning and unsupervised learning—which refer to the way the model uses data to improve its performance. With supervised learning, the ML algorithm is presented with inputs plus the desired outputs to help it discover a general rule that relates them; with unsupervised learning, the algorithm is presented unstructured data and left to discover relationships and patterns on its own. (Since precision matters in the scope of this post, it’s worth noting that GenAI often uses ML techniques, in addition to natural language processing.)

Here are examples of ML capabilities:

Predictive analytics: predict outcomes based on historical data patterns (e.g., using actual financial results to create forecasts) Anomaly detection: detect anomalies or outliers in data, usually used to aid in fraud detection or quality control Recommendation systems: suggest products, content, or services based on user preferences and behavior Regression analysis: analyze relationships between data to determine their strength (e.g., you can use it to analyze the relationship between advertising spend and potential revenue increases due to advertising) Further reading on other terms

There are other common terms that can be helpful:

Deep learning: a type of ML that uses artificial neural networks to learn from data; it’s used to solve a wide range of problems, including image recognition, natural language processing, and machine translation Hallucinations: refer to false or inaccurate outputs that are produced by an AI model, usually because of incomplete or noisy data, or when it is used to make predictions outside of its domain of expertise Prompt engineering: a technique used to optimize and fine-tune language models for specific tasks and desired outputs (also known as prompt design) Synthetic data: used as testing samples to evaluate the performance of GenAI models; it is created by generating new data that shares the mathematical properties of real-world data

In conclusion

We may be tempted to use terms interchangeably, but we shouldn’t, because AI is not the same as ML, and GenAI diverges from traditional AI. These differences are important. And understanding them will help you navigate Fusion Apps enabling technologies, product enhancements, and roadmaps.

Product data is the information that describes the features, benefits, and specifications of a product or service. It is essential for creating effective marketing campaigns, providing accurate customer service, and ensuring compliance with regulations. However, many businesses struggle with managing and maintaining their product data, which can lead to costly consequences. In this blog post, we will explore some of the common problems caused by bad product data and how to avoid them.

Lost Sales and Revenue

One of the most obvious impacts of bad product data is the loss of sales and revenue. Customers rely on product data to make informed purchase decisions, and if they encounter inaccurate, incomplete, or inconsistent information, they may lose trust in your brand and switch to a competitor. According to a study by Oracle, 86% of consumers said that they would be unlikely or very unlikely to make a repeat purchase from a vendor that provided inaccurate product information. Moreover, 65% of consumers said that they had returned products because of inaccurate product information, resulting in additional costs for the business.

Damaged Reputation and Customer Satisfaction

Another consequence of bad product data is the damage to your reputation and customer satisfaction. Customers expect to receive the products or services that match the description they saw online or in-store, and if they don't, they may feel deceived or disappointed. This can lead to negative reviews, complaints, and word-of-mouth, which can harm your brand image and loyalty. According to a survey by Shotfarm, 78% of consumers said that they trust online reviews as much as personal recommendations, and 88% said that they would be less likely to buy from a company that has negative reviews.

Increased Operational Costs and Risks

Bad product data can also increase your operational costs and risks. For example, if you have duplicate, outdated, or conflicting product data across different systems or channels, you may waste time and resources on correcting errors, reconciling discrepancies, and updating information manually. This can also increase the risk of human error, data breaches, and non-compliance with regulations. According to a report by Gartner, poor data quality costs organizations an average of $15 million per year.

How to Improve Your Product Data Quality

The good news is that you can improve your product data quality by following some best practices. Here are some tips to help you get started:

• Define clear and consistent standards for your product data, such as naming conventions, formats, categories, attributes, values, and units.
• Implement a centralized system for managing your product data across different sources, channels, and platforms. This will help you ensure data accuracy, completeness, consistency, and security.
• Use automation tools to validate, enrich, transform, and synchronize your product data. This will help you reduce manual errors, save time and resources, and enhance data quality.
• Monitor and measure your product data quality regularly using key performance indicators (KPIs), such as completeness rate, accuracy rate, consistency rate, and timeliness rate.
• Solicit feedback from your customers, partners, and stakeholders on your product data quality and use it to identify areas for improvement.

By improving your product data quality, you can boost your sales and revenue, improve your reputation and customer satisfaction, and reduce your operational costs and risks. If you need help with managing your product data quality, contact us today. We are experts in product data management (PDM) solutions that can help you achieve your business goals.

If you are a business that relies on shipping goods to customers, you know how important it is to deliver on time. Late deliveries can damage your reputation, lose you sales, and increase your costs. But how can you predict when your shipments will arrive, especially when there are so many factors that can cause delays, such as weather, traffic, customs, and human errors?

That's where artificial intelligence (AI) comes in. AI can analyze large amounts of data from various sources and learn from past patterns to forecast future outcomes. AI can help you optimize your shipping routes, reduce your inventory costs, and improve your customer satisfaction.

Here are some of the benefits of using AI to predict when shipments arrive:

• You can plan ahead and adjust your production schedules based on the expected arrival dates of your raw materials and components.
• You can communicate more accurately with your customers and provide them with real-time updates on their orders.
• You can avoid overstocking or understocking your products and save on storage and handling fees.
• You can identify potential risks and take proactive measures to mitigate them before they affect your deliveries.
• You can leverage data insights to negotiate better rates and terms with your shipping partners.

How Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) uses AI to predict shipment arrival times

Oracle Fusion Cloud SCM is a comprehensive solution that helps you manage your entire supply chain, from planning and procurement to manufacturing and fulfillment. One of the features of Oracle Fusion Cloud SCM is the Intelligent Delivery Management service, which uses AI to predict shipment arrival times.

The Intelligent Delivery Management service integrates with various data sources, such as GPS trackers, sensors, weather reports, traffic information, and historical records, to provide you with accurate and timely predictions. The service also uses natural language processing (NLP) to extract relevant information from unstructured data, such as emails, invoices, and documents.

The Intelligent Delivery Management service displays the predicted arrival times on a dashboard that you can access from any device. You can also set up alerts and notifications to inform you of any changes or deviations from the expected delivery dates. The service also provides you with recommendations and suggestions on how to optimize your shipping operations and improve your performance.

The Intelligent Delivery Management service is part of Oracle's AI-powered SCM applications, which help you automate tasks, enhance decision making, and increase efficiency across your supply chain. With Oracle's AI-powered SCM applications, you can transform your supply chain into a competitive advantage and deliver value to your customers.

Enterprise Performance Management (EPM) is a strategic process that helps organizations plan, monitor, and optimize their performance. EPM enables businesses to align their goals, resources, and actions with their vision and mission. EPM also helps them to adapt to changing market conditions and customer expectations.

In 2024, EPM will be more important than ever, as organizations face increasing complexity, uncertainty, and competition. To succeed in this dynamic environment, businesses will need to adopt some best practices for EPM, such as:

• Leveraging cloud-based solutions: Cloud-based EPM solutions offer many benefits, such as scalability, flexibility, security, and cost-effectiveness. They also enable faster and easier integration of data and processes across the enterprise. Oracle Fusion Cloud EPM is a leading cloud-based solution that provides comprehensive and unified capabilities for planning, reporting, analysis, and consolidation.
• Using artificial intelligence and machine learning: AI and ML can enhance EPM by automating tasks, providing insights, and improving decision-making. AI and ML can help with tasks such as data quality, forecasting, scenario modeling, risk management, and anomaly detection. Oracle Fusion Cloud EPM leverages AI and ML to deliver intelligent features, such as predictive planning, smart view, and digital assistant.
• Empowering business users: Business users are the key stakeholders of EPM, as they are responsible for setting and executing the strategy. Business users need to have easy access to relevant data and tools to perform their roles effectively. They also need to collaborate with other users across the organization. Oracle Fusion Cloud EPM empowers business users by providing them with self-service capabilities, intuitive interfaces, and collaborative features.
• Aligning financial and operational planning: Financial and operational planning are interdependent and should be aligned to ensure optimal performance. Financial planning involves setting the budget and targets for the organization, while operational planning involves managing the resources and activities to achieve those targets. Oracle Fusion Cloud EPM enables alignment of financial and operational planning by providing a common platform and data model for both processes.
• Adopting agile and continuous planning: Planning is not a one-time event, but a continuous process that requires frequent updates and adjustments. Agile and continuous planning allows organizations to respond to changing conditions and opportunities in real time. Oracle Fusion Cloud EPM supports agile and continuous planning by enabling scenario modeling, rolling forecasts, driver-based planning, and what-if analysis.

By following these best practices for EPM in 2024, organizations can improve their performance and achieve their goals. Oracle Fusion Cloud EPM is a powerful solution that can help them implement these best practices effectively and efficiently.

Customer experience (CX) is a key differentiator for businesses today. Customers expect personalized, consistent, and seamless interactions across multiple channels and touchpoints. To deliver on these expectations, businesses need to leverage data from their enterprise resource planning (ERP) systems, which contain valuable information about customers' transactions, preferences, and behaviors.

ERP data can help businesses improve CX in several ways, such as:

• Segmenting customers based on their needs and preferences. ERP data can help businesses identify customer segments based on various criteria, such as purchase history, loyalty status, profitability, or satisfaction. By segmenting customers, businesses can tailor their marketing campaigns, offers, and services to each segment and increase customer retention and loyalty.
• Optimizing pricing and promotions. ERP data can help businesses optimize their pricing and promotions strategies based on customer demand, inventory levels, costs, and margins. By using ERP data to analyze the impact of pricing and promotions on sales and profitability, businesses can offer the right price and the right promotion to the right customer at the right time.
• Enhancing product development and innovation. ERP data can help businesses understand customer needs and preferences, as well as market trends and opportunities. By using ERP data to collect feedback, analyze usage patterns, and monitor performance, businesses can design and develop products and services that meet or exceed customer expectations.
• Improving service delivery and support. ERP data can help businesses provide faster, more efficient, and more personalized service and support to their customers. By using ERP data to track service requests, resolve issues, and follow up with customers, businesses can increase customer satisfaction and loyalty.

Oracle Fusion Applications and Oracle Fusion Analytics are powerful tools that enable businesses to leverage their ERP data to enhance CX. Oracle Fusion Applications are a suite of cloud-based applications that integrate seamlessly with Oracle ERP systems and provide a comprehensive view of customers across the entire business. Oracle Fusion Analytics are a set of pre-built analytics solutions that provide insights and recommendations based on ERP data and best practices.

With Oracle Fusion Applications and Oracle Fusion Analytics, businesses can:

• Access real-time customer insights from a single source of truth. Oracle Fusion Applications and Oracle Fusion Analytics provide a unified view of customer data across all channels and touchpoints, including web, mobile, social, email, chat, voice, video, and in-person. Businesses can access real-time customer insights from any device, anywhere, anytime.
• Leverage artificial intelligence (AI) and machine learning (ML) to deliver personalized CX. Oracle Fusion Applications and Oracle Fusion Analytics use AI and ML to analyze customer data and provide personalized recommendations, predictions, and actions. Businesses can use AI and ML to segment customers, optimize pricing and promotions, enhance product development and innovation, and improve service delivery and support.
• Empower employees to deliver exceptional CX. Oracle Fusion Applications and Oracle Fusion Analytics empower employees with the tools and information they need to deliver exceptional CX. Employees can access customer data from any device, collaborate with colleagues across the business, and take action based on insights and recommendations.

ERP data is key to CX. By using Oracle Fusion Applications and Oracle Fusion Analytics, businesses can leverage their ERP data to deliver personalized, consistent, and seamless CX across multiple channels and touchpoints.

Oracle Fusion HCM Analytics is a group of analytic applications that work seamlessly with Oracle Fusion Cloud HCM applications. It provides HR teams with ready-to-use, domain-specific information and insights that help them build a better workforce. In this blog post, we will explore some of the benefits and features of Fusion Analytics for HR professionals.

Benefits of Fusion Analytics for HR

Fusion Analytics helps HR teams answer key questions about both individuals and the workforce, and to show how they relate to each other. It enables them to:

• Understand workforce diversity and inclusion, and identify gaps and opportunities for improvement
• Mitigate employee attrition and turnover, and predict employee retention trends
• Optimize recruiting efforts and talent acquisition strategies, and measure the quality of hire and time to fill
• Manage compensation ratios and budgets, and ensure pay equity and fairness
• Analyze data in support of other essential activities, such as performance management, learning and development, succession planning, employee engagement, and more

Fusion Analytics also helps HR teams save time and resources by providing them with prebuilt:

• Key Performance Indicators (KPIs) that measure the most important aspects of the workforce
• Metrics that calculate the values of the KPIs using standardized formulas
• Charts, graphs, and dashboards that visualize the data in an intuitive and interactive way
• Subject areas that organize the data into logical categories and dimensions
• Packaged data integrations with Fusion Applications that ensure data currency and accuracy

Features of Fusion Analytics for HR

Fusion Analytics is built on Oracle Analytics Cloud (OAC) and Oracle Autonomous Data Warehouse (ADW), both of which are included in the Fusion Analytics subscription. OAC provides all the modern analytics capabilities you expect, such as:

• Data visualization that allows you to create stunning charts and graphs with a few clicks
• Data discovery that enables you to explore your data and find hidden patterns and insights
• Advanced analytics that supports machine learning, natural language processing, spatial analysis, and more

ADW is an autonomous database optimized for analytics that supports all your data management needs, such as:

• Data marts that store your data in a structured and optimized way for fast query performance
• Data lakehouses that combine the best of data lakes and data warehouses to handle both structured and unstructured data
• Data integration that allows you to connect to almost any data source, including Oracle databases and applications, non-Oracle data stores, third-party sources, streaming data, and more

Fusion Analytics also supports open data access and interoperability with other BI products. You can use Fusion Analytics as the central, governed data source for all your analytics needs, or you can use it as a source of data for other BI tools.

Conclusion

Fusion Analytics is a powerful tool for HR professionals who want to build a better workforce. It provides them with ready-to-use information and insights that help them understand their workforce better, make informed decisions, and take action. It also leverages the latest technologies from Oracle to provide a modern, flexible, and scalable analytics solution.

Encryption is a vital component of data security and compliance. However, encryption also comes with challenges, such as key management and hardware security module (HSM) provisioning. In this blog post, we will explore how Oracle Cloud Infrastructure (OCI) Dedicated Key Management Service (KMS) can help you overcome these challenges and gain more control over your encryption keys and HSM partitions in the cloud.

What is Dedicated KMS?

Dedicated KMS is a fully managed service that allows you to create and manage your own encryption keys and HSM partitions in OCI. Dedicated KMS is based on the same technology as OCI Vault, which provides a secure and scalable way to store and use encryption keys, secrets, and certificates. However, unlike Vault, Dedicated KMS gives you exclusive access to your own HSM partitions, which are physically isolated from other customers' partitions. This means that you have full ownership and control over your encryption keys and HSM partitions, as well as the ability to audit and monitor their usage.

Why Use Dedicated KMS?

Dedicated KMS offers several benefits for customers who have strict security and compliance requirements, such as:

• Enhanced security: You can protect your encryption keys and HSM partitions with your own master encryption key, which is stored in a tamper-resistant hardware device that only you can access. You can also configure your own security policies and roles for accessing your encryption keys and HSM partitions.
• Greater flexibility: You can create and manage multiple encryption keys and HSM partitions for different purposes and applications. You can also import and export your encryption keys and HSM partitions to and from other cloud or on-premises environments.
• Lower cost: You can save money by paying only for the HSM partitions that you use, rather than paying for the entire HSM appliance. You can also scale up or down your HSM partitions as needed, without any upfront or long-term commitments.

How to Use Dedicated KMS?

To use Dedicated KMS, you need to perform the following steps:

• Create a dedicated KMS vault: A dedicated KMS vault is a logical container that holds your encryption keys and HSM partitions. You can create a dedicated KMS vault in any OCI region that supports the service.
• Create an HSM partition: An HSM partition is a logical slice of an HSM appliance that stores your encryption keys. You can create up to 10 HSM partitions per dedicated KMS vault, each with a capacity of 1000 keys.
• Create an encryption key: An encryption key is a cryptographic object that encrypts or decrypts data. You can create encryption keys of different types and algorithms, such as symmetric, asymmetric, or hybrid keys.
• Use your encryption key: You can use your encryption key to encrypt or decrypt data in OCI services that support dedicated KMS integration, such as Object Storage, Block Volume, File Storage, Database, etc. You can also use your encryption key to encrypt or decrypt data in your own applications using the OCI SDK or CLI.

Conclusion

Dedicated KMS is a powerful service that enables you to manage your own encryption keys and HSM partitions in the cloud. Dedicated KMS provides enhanced security, greater flexibility, and lower cost for customers who have strict security and compliance requirements. 

Oracle Cloud Applications are a comprehensive suite of enterprise-grade application software that are offered as Software as a Service (SaaS). The suite includes a wide range of business applications such as enterprise resource planning (ERP), human capital management (HCM), supply chain management, and more. These applications are designed to help organizations streamline their operations and drive business growth.

Understanding the Oracle Fusion Applications

Oracle Fusion Applications are a part of Oracle Cloud Applications, providing a complete SaaS suite that encompasses various business functions. These applications help businesses improve productivity and make data-driven decisions by leveraging advanced technologies.

Exploring the Oracle Cloud Applications

Oracle Cloud Applications offer a seamless and integrated platform for various business processes, enabling organizations to manage their operations effectively. These cloud applications help enterprises achieve operational excellence and enhance their overall performance.

Advantages of Oracle Fusion Cloud Applications

Oracle Fusion Cloud Applications bring numerous advantages to businesses, including enhanced productivity, streamlined processes, and improved decision-making capabilities. These applications help organizations stay competitive in the rapidly evolving business landscape.

How Can Oracle Cloud Applications Benefit Your Business?

Oracle Cloud Applications offer several benefits that can positively impact your business operations. By leveraging these applications, organizations can enhance their business productivity, integrate with existing systems such as PeopleSoft and Oracle Cloud Infrastructure (OCI), and effectively manage their assets.

Enhancing Business Productivity with Oracle Cloud

Oracle Cloud Applications are designed to enhance business productivity by providing efficient tools and functionalities that support various business processes. These applications enable organizations to automate tasks, streamline workflows, and optimize resource utilization.

Integration with PeopleSoft and OCI

Oracle Cloud Applications facilitate seamless integration with existing systems such as PeopleSoft and OCI. This integration ensures that businesses can leverage their existing infrastructure while benefiting from the advanced features and capabilities of Oracle Cloud Applications.

Asset Management in Oracle Fusion Applications

Oracle Fusion Applications offer robust asset management capabilities, allowing organizations to efficiently track and manage their assets throughout their lifecycle. This feature helps organizations optimize asset utilization and minimize operational risks.

The Success with Oracle Cloud Applications

Organizations that have adopted Oracle Cloud Applications have experienced significant success in various areas of their business operations. By optimizing human capital management (HCM), improving supply chain management, and achieving procurement excellence, these organizations have demonstrated the tangible benefits of using Oracle Cloud Applications.

Optimizing Human Capital Management (HCM)

Oracle Cloud Applications enable organizations to optimize human capital management by providing advanced HCM functionalities. These capabilities help businesses attract, retain, and develop top talent while effectively managing workforce-related tasks.

Improving Supply Chain Management

Organizations can improve their supply chain management processes using Oracle Cloud Applications, which offer advanced features for inventory management, demand planning, and logistics optimization. This improvement leads to enhanced operational efficiency and customer satisfaction.

Procurement Excellence in Oracle Cloud Applications

Oracle Cloud Applications empower organizations to achieve procurement excellence by streamlining procurement processes and enhancing supplier management. This results in cost savings, improved vendor relationships, and increased transparency in procurement activities.

Unlocking Business Potential with Oracle Fusion Applications

Oracle Fusion Applications provide organizations with the necessary tools to unlock their business potential by leveraging embedded analytics for data-driven decisions, streamlining enterprise resource planning (ERP), and enabling lifecycle management and compliance.

Embedded Analytics for Data-Driven Decisions

Oracle Fusion Applications offer embedded analytics that provide organizations with valuable insights to make informed, data-driven decisions. These analytics enable businesses to identify trends, predict outcomes, and optimize their operations.

Streamlining Enterprise Resource Planning (ERP)

By leveraging Oracle Fusion Applications, organizations can streamline their enterprise resource planning processes, including financial management, project management, and procurement. This streamlining leads to improved operational efficiency and cost control.

Enabling Lifecycle Management and Compliance

Oracle Fusion Applications enable organizations to effectively manage the entire lifecycle of their business processes and ensure compliance with industry regulations and standards. This capability helps organizations mitigate risks and operate with confidence.

Customer experience (CX) is a key differentiator for businesses in today's competitive and dynamic market. Customers expect personalized, consistent, and seamless interactions across multiple channels and touchpoints. To meet these expectations, businesses need a unified and integrated platform that can deliver relevant and timely insights, optimize marketing campaigns, and enhance customer loyalty.

Oracle Unity is a customer data platform (CDP) that enables businesses to create a single and complete view of their customers, across all sources and channels. Oracle Unity helps businesses to:

• Collect and unify customer data from various sources, such as web, mobile, social, email, CRM, ERP, and IoT.
• Segment and profile customers based on their attributes, behaviors, preferences, and intents.
• Activate and orchestrate personalized customer journeys across multiple channels, such as email, SMS, push notifications, web, mobile, social, and ads.
• Analyze and measure the impact of customer interactions and campaigns on key business outcomes, such as revenue, retention, and satisfaction.

Oracle Unity is not just a CDP, but a powerful platform for customer engagement. It leverages the power of Oracle Cloud Infrastructure (OCI), Oracle Fusion Applications, and Oracle Fusion Analytics to provide a scalable, secure, and intelligent solution for CX.

How Oracle Unity Works with Oracle Fusion Applications

Oracle Fusion Applications are a suite of cloud-based applications that cover various business functions, such as ERP, SCM, HCM, CX, and EPM. Oracle Fusion Applications are built on a common data model and share a common user interface, making them easy to integrate and use.

Oracle Unity works seamlessly with Oracle Fusion Applications to enhance the CX capabilities of the suite. For example:

• Oracle Unity can ingest customer data from Oracle Fusion ERP and Oracle Fusion SCM to create a holistic view of the customer's purchase history, order status, inventory levels, and delivery preferences.
• Oracle Unity can leverage customer data from Oracle Fusion HCM to create personalized employee experiences, such as onboarding, training, recognition, and rewards.
• Oracle Unity can enrich customer data from Oracle Fusion CX with behavioral and contextual data from web, mobile, social, and IoT sources to create dynamic customer segments and profiles.
• Oracle Unity can orchestrate cross-channel customer journeys from Oracle Fusion CX using email, SMS, push notifications, web, mobile, social, and ads channels.
• Oracle Unity can feed customer insights back to Oracle Fusion CX to optimize marketing campaigns, sales opportunities, service requests, and loyalty programs.

How Oracle Unity Works with Oracle Fusion Analytics

Oracle Fusion Analytics is a cloud-based analytics solution that provides pre-built dashboards and reports for various business functions and domains. Oracle Fusion Analytics leverages the power of OCI and Oracle Autonomous Database to provide a fast, secure, and scalable analytics platform.

Oracle Unity works closely with Oracle Fusion Analytics to provide actionable insights for CX. For example:

• Oracle Unity can export customer data to Oracle Fusion Analytics Warehouse to enable advanced analytics and machine learning on customer behavior, preferences, intents, and outcomes.
• Oracle Unity can use the pre-built dashboards and reports from Oracle Fusion Analytics for CX to monitor and measure the performance of customer interactions and campaigns across multiple channels and touchpoints.
• Oracle Unity can customize and extend the dashboards and reports from Oracle Fusion Analytics for CX to suit the specific needs and goals of different business users and roles.
• Oracle Unity can embed the dashboards and reports from Oracle Fusion Analytics for CX into the user interface of Oracle Fusion Applications to provide contextual and relevant insights for decision making.

Why Choose Oracle Unity for Customer Engagement

Oracle Unity is a unique and powerful platform for customer engagement that offers several benefits for businesses. Some of these benefits are:

• A single and complete view of the customer across all sources and channels
• A flexible and extensible data model that can accommodate any type of customer data
• A robust and scalable infrastructure that can handle large volumes of data with high performance
• A comprehensive and integrated suite of CX applications that can cover the entire customer lifecycle
• A rich and intuitive user interface that can provide a consistent and seamless user experience
• A smart and intelligent analytics solution that can provide actionable insights for CX

With Oracle Unity, businesses can deepen their customer connections by delivering personalized, consistent, and seamless experiences across multiple channels. By doing so, they can increase customer satisfaction, loyalty, retention, and revenue.

Oracle's Configure, Price, Quote (CPQ) system is a pivotal innovation for sales teams, aimed at enhancing productivity in the competitive realm of sales. It primarily focuses on expediting deal closures by automating the quote creation and delivery process. This automation liberates sales representatives from manual administrative tasks, allowing them to concentrate on selling. The system is adept at quickly generating complex quotes, ensuring accuracy and completeness, which is crucial for time efficiency and reliability.

The precision of sales quotes is another significant advantage of Oracle CPQ. Through automated validation checks, the system ensures that no critical details are missed and that pricing remains accurate. This feature minimizes errors, preventing costly delays and lost opportunities, thereby safeguarding the integrity and efficiency of the sales process.

Enhancing customer experience is a key focus of Oracle CPQ. The system facilitates this by allowing quotes to be created in multiple languages and currencies, and tailoring each quote to meet the specific needs of each customer. This customization leads to a more personalized and satisfying customer experience, which is instrumental in closing deals.

Finally, Oracle CPQ contributes to cost reduction by automating various labor-intensive tasks related to quotes. This automation streamlines processes like quote generation, sending, and tracking, leading to significant savings in labor costs. In addition, the system enhances overall efficiency and productivity by automating various sales processes, such as quote management and report generation. This not only reduces the manual workload but also provides managers with valuable insights into sales performance, aiding in resource allocation and strategy optimization.

Oracle Retail Planning is a suite of software solutions designed to help retailers optimize their merchandise planning and inventory management processes. The primary purpose of Oracle Retail Planning is to enable retailers to make informed decisions about what products to carry, in what quantities, and at what locations, to meet customer demand efficiently while maximizing profitability.

Oracle Retail Planning offers a comprehensive suite of software solutions tailored for retailers to enhance their merchandise planning and inventory management processes. Its key products and functionalities include demand forecasting, which accurately predicts customer demand; assortment planning to create tailored product mixes; inventory optimization for balancing stock levels and costs; allocation and replenishment automation; pricing and markdown optimization; space planning for store layouts; supplier collaboration to improve supply chain coordination; performance analytics for monitoring and improvement; multichannel support for diverse retail environments; and robust integration capabilities with other systems, ensuring end-to-end visibility and efficiency across the retail ecosystem. These tools collectively empower retailers to boost sales, reduce expenses, and elevate customer satisfaction through data-driven decision-making and optimized operations.

​Oracle is releasing a new cloud native service: Oracle Cloud Infrastructure (OCI) Secure Desktops. This exciting development allows customers to deploy Virtual Desktop Infrastructure (VDI) easily and quickly, right out of their OCI tenancies.

OCI usage has expanded greatly. Organizations realize the value of keeping their data secure inside OCI. By implementing a zero-trust, security-first architecture, OCI Compute, Storage, and Networking services offer a trusted platform for deploying enterprise applications for global access.

Data security and how VDI can help

According to industry analysts, a laptop is stolen every 53 seconds. Combine that fact with the reality that company data makes its way onto laptops and desktops that travel through public places or sit in their employees’ homes. Even though technology is used to protect the data by encrypting local disks, enforcing data access permissions, and securing VPN access, all enforcing acceptable security levels, the risks can still be high. A few stolen or non-compliant machines can create data breaches for company data, or even worse, their customers’ data.

VDI technology has existed for many years, allowing employees to use their local machines to access desktop applications running on virtual client machines in the company’s data center, keeping data secure behind firewalls. VDI technology allows all compute and storage to reside inside the corporate intranet, while only desktop pixels are shown to the client user through their local machine’s display. The security risk of the client machine is now greatly reduced because sensitive data doesn’t leave the virtual client machine inside the company’s data center.

OCI Secure Desktops brings VDI technology to OCI in a simple and powerful way. The service is completely integrated with OCI Compute, Storage, and Networking services and provides the flexibility of creating Secure Desktops for your existing OCI tenancy and account by choosing among various Compute shapes and an option to provide dedicated storage space for each desktop user. The virtual desktops reside inside OCI, where all data remains secure while users access enterprise applications.

Administrators can deploy Secure Desktops in minutes. Search for “Secure Desktops” in the Oracle Cloud Console under Compute, and then create desktop pools running either Oracle Linux or Microsoft Windows. Users are added to Secure Desktops pools through OCI group policies, and their access also follows standard OCI practices for authentication, including federation of your company’s identity solution.

More importantly, because the Secure Desktops service resides at the edge, user access doesn’t require the use of a VPN as security policies are enforced through OCI Network services. Access is available through single URL on a web browser from any device or through a lightweight, installed client.

Conclusion

Secure Desktops service can greatly enhance the security of your data, while increasing the agility of on boarding remote employees, contractors, or temporary workers. It can provide the framework for secure environments in which developers can work with your most sensitive intellectual property, or where your support personnel can securely check their customers’ data. It can also be a core technology for implementation of data clean rooms.

Secure Desktops is now available on Oracle Cloud Infrastructure for deployments for as few as 10 users. Log in to your tenancy and start exploring the benefits of virtualized desktops and simplifying the management of your organization’s data security today.

HCM Communicate is a powerful tool that allows you to create and deliver personalized messages to your employees, managers, and candidates. With HCM Communicate, you can:

• Streamline your communication processes and workflows
• Enhance your employee engagement and retention
• Improve your candidate experience and employer brand
• Reduce your reliance on email and other inefficient channels

In this blog post, we will show you how to use HCM Communicate to communicate effectively with your audience.

How to Create a Communication Template

A communication template is a reusable document that contains the content and layout of your message. You can use a communication template to create consistent and professional messages for different scenarios, such as:

• Onboarding new hires
• Sending performance reviews
• Announcing policy changes
• Congratulating employees on achievements
• Inviting candidates to interviews

To create a communication template, you need to:

1. Navigate to the Communication Templates page in the Setup and Maintenance work area.
2. Click Create and select the type of communication you want to create, such as Email, Letter, or SMS.
3. Enter a name and description for your template.
4. Select the Data Model that contains the data elements you want to use in your template. A data model is a collection of data objects that represent the information you need for your communication, such as employee name, job title, salary, etc.
5. Select the Layout Template that defines the appearance and style of your template. A layout template is a predefined document that contains placeholders for your content and data elements. You can use one of the existing layout templates or create your own.
6. Click Edit Content to open the Template Editor. In the Template Editor, you can add, edit, and format your content and data elements. You can also insert images, tables, charts, and other components to enhance your message.
7. Click Save and Close when you are done.

How to Deliver a Communication

After you create a communication template, you can use it to deliver a communication to your audience. You can deliver a communication in two ways:

• Manually: You can select one or more recipients from a list of employees, managers, or candidates, and send them a communication using the Deliver Communication page in the HCM Communicate work area.
• Automatically: You can configure a communication rule that triggers a communication based on certain events or conditions, such as an employee's hire date, promotion date, birthday, etc. You can create and manage communication rules using the Communication Rules page in the Setup and Maintenance work area.

How to Monitor and Analyze Your Communication

You can monitor and analyze the effectiveness of your communication using the Communication Reports page in the HCM Communicate work area. You can access various reports that show you:

• How many communications were delivered, opened, clicked, bounced, or unsubscribed
• How many recipients responded to your call to action, such as applying for a job, completing a survey, or registering for an event
• How your communication performance compares to industry benchmarks and best practices

You can also use Fusion Analytics to create custom dashboards and visualizations that show you deeper insights into your communication data.