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Solutions

How Oracle Netsuite Can Boost Your E-commerce Business

Oracle NetSuite is a leading cloud-based business management software that helps companies of all sizes and industries run their entire operations with a single system. NetSuite offers solutions for accounting, CRM, ERP, inventory, order management, ecommerce and more.

One of the key features of NetSuite is its ecommerce platform, SuiteCommerce, which enables B2B and B2C merchants to create engaging and relevant online experiences for their customers. SuiteCommerce unifies ecommerce with your core NetSuite operational business systems, providing a single view of customer, order, inventory and other critical data and enabling real-time visibility across your business while powering personal and relevant cross-channel experiences.

  • Complete Commerce Solution: Eliminate integrations among disparate systems with natively unified ecommerce, POS, inventory and order management, marketing, customer service and financials. Gain an unprecedented level of real-time visibility by consolidating fragmented data sources into a single repository designed to power informed, timely business decisions.
  • B2C and B2B Ecommerce on a Single Platform: Why manage your B2C and B2B ecommerce sites separately? With NetSuite, you can deliver the relevant, engaging experiences consumers demand while offering your B2B customers a B2C-like experience that exceeds expectations, on sites designed to meet the unique requirements of business buyers.
  • Any Device: Our mobile-optimized, responsive design allows you to create content once and automatically adjust site screen sizes and capabilities for different devices.
  • Easily Manage Your Site: Drag-and-drop site management tools enable business users to launch new promotions, create landing pages or publish new content — without IT resources.
  • Reduce Total Cost of Ownership: A single, unified platform lowers your overall technology investment and service costs versus cobbled together point solutions.
  • Ultimate Business Agility: Our cloud-based platform provides the flexibility and adaptability you need to keep pace with business, reduce operational costs, increase efficiency and eliminate the hassles of managing hardware and software.

Features of SuiteCommerce

SuiteCommerce offers a range of features to help you create a successful ecommerce site that meets your business needs and goals. Some of the main features include:

  • Site Builder: A powerful tool that lets you design and customize your site layout, navigation, content and branding with drag-and-drop functionality and a rich set of templates and themes.
  • Web Store: A robust ecommerce engine that supports multiple languages, currencies, tax rates, payment methods, shipping options and checkout flows. You can also create personalized product recommendations, upsell and cross-sell offers, ratings and reviews, wish lists and gift registries.
  • Shopping Cart: A seamless shopping experience that allows customers to add items to their cart from any page, view cart details, apply discounts and coupons, estimate shipping costs and taxes, and proceed to checkout with ease.
  • Checkout: A secure and fast checkout process that supports guest checkout, account creation, multiple billing and shipping addresses, saved payment methods, order confirmation and tracking.
  • Customer Account: A self-service portal that lets customers view their order history, track shipments, manage returns and refunds, update their profile information, preferences and communication settings.
  • Customer Service: A comprehensive customer service solution that enables you to provide support via phone, email, chat or web form. You can also create FAQs, knowledge base articles, forums and blogs to help customers find answers to their questions.
  • Marketing: A suite of marketing tools that help you drive traffic to your site, increase conversions and loyalty. You can create email campaigns, landing pages, banners, pop-ups,

E-commerce is a booming industry that offers many opportunities for businesses to reach new customers, increase sales, and improve efficiency. However, e-commerce also comes with many challenges, such as managing inventory, fulfilling orders, handling payments, complying with regulations, and providing customer service. To succeed in e-commerce, businesses need a powerful and flexible platform that can handle all these aspects and more.

That's where Oracle Netsuite comes in. Oracle Netsuite is a cloud-based business management software that integrates all the key functions of an e-commerce business, such as:

  • Website design and development
  • Product catalog and pricing
  • Shopping cart and checkout
  • Order management and fulfillment
  • Inventory management and optimization
  • Payment processing and security
  • Tax calculation and compliance
  • Customer relationship management (CRM)
  • Marketing and analytics

With Oracle Netsuite, you can create a seamless and engaging online shopping experience for your customers, while streamlining your back-end operations and reducing costs. You can also leverage the power of Oracle's cloud infrastructure, which offers high performance, scalability, reliability, and security.

Oracle Netsuite is not just a software, but a solution that can be customized to fit your specific needs and goals. You can choose from a variety of industry-specific editions, such as:

  • Oracle Netsuite SuiteCommerce Advanced: A comprehensive e-commerce solution that supports B2C and B2B sales across multiple channels and devices.
  • Oracle Netsuite SuiteCommerce InStore: A point-of-sale (POS) solution that connects your online and offline channels and provides a unified view of your customers and inventory.
  • Oracle Netsuite SuiteCommerce Site Builder: A web store builder that allows you to create and manage your own e-commerce website with drag-and-drop tools and templates.
  • Oracle Netsuite SuiteCommerce Standard: A starter e-commerce solution that provides the essential features for online selling.

No matter which edition you choose, you can benefit from the following advantages of Oracle Netsuite:

  • Faster time to market: You can launch your e-commerce site in weeks, not months, with minimal IT involvement.
  • Lower total cost of ownership (TCO): You can eliminate the need for costly hardware, software, maintenance, and upgrades.
  • Greater agility and innovation: You can easily adapt to changing customer demands, market trends, and business opportunities.
  • Better visibility and control: You can access real-time data and insights across your entire e-commerce business from a single dashboard.
  • Higher customer satisfaction and loyalty: You can deliver a personalized and consistent shopping experience across all touchpoints.