Driving Consistent IT Delivery Across a Complex Retail Technology Landscape

Alshaya Group is one of the Middle East’s largest retail organisations, operating a highly complex technology landscape supporting enterprise applications, cloud platforms, digital channels, and core retail systems.

As Alshaya scaled its technology initiatives, it sought to improve cost efficiency, delivery quality, and control across its Time & Materials (T&M) model. Managing multiple vendors across platforms such as Oracle Retail, Oracle Fusion, Oracle EPM, Azure, custom development, and integration technologies led to rising costs, inconsistent consultant quality, delayed onboarding, and fragmented accountability.

Yallo partnered with Alshaya as a unified delivery partner, consolidating talent supply across platforms while improving quality, predictability, and delivery governance.

• Consolidated multi-vendor support into a single, cross-platform delivery model
• Built stable, project-aligned teams across ERP, cloud, development, testing, and integration
• Deployed thoroughly vetted consultants aligned to technical and cultural requirements
• Implemented a hybrid onsite and remote delivery approach to optimise cost and speed

• Reduced T&M costs through improved pricing consistency and delivery efficiency
• Higher and more consistent consultant quality across technology domains
• Faster onboarding and improved delivery continuity
• Simplified vendor management with stronger accountability
• Recognition as a preferred delivery partner with continued expansion