Optimising Enterprise IT Delivery Through a Unified Partner Model

Majid Al Futtaim (MAF) is a leading diversified enterprise in the Middle East, operating a complex IT landscape across finance, supply chain, and customer platforms to support large-scale business operations.

As part of its digital and operational transformation initiatives, MAF sought to improve cost efficiency, consistency, and delivery quality across its IT support and implementation landscape. Managing multiple vendors across high-demand technologies led to higher costs, uneven service quality, and longer onboarding cycles, impacting delivery timelines.

Yallo partnered with MAF as a unified delivery partner, providing integrated capability across enterprise applications while improving cost control, quality, and speed of execution.

• Consolidated multi-vendor support into a single, coordinated delivery model
• Provided cross-platform expertise across Oracle, SAP, Salesforce, and Microsoft ecosystems
• Implemented a hybrid onsite and remote delivery approach to optimise cost and responsiveness
• Streamlined onboarding through a structured, repeatable delivery framework

• Improved cost efficiency across IT delivery operations
• More consistent consultant quality and delivery outcomes
• Faster onboarding and reduced dependency on fragmented vendors
• Strengthened long-term partnership as a preferred delivery partner supporting ongoing transformation initiatives