Customer Experience
contractors, shortlisted in 72 hours.
Brand-to-basket journeys across channels
Finding customer experience contractors who
understand the context is harder than it looks.
Retail CX programmes stall when the contractor understands the platform but not the shopper journey. We place specialists who have built brand-to-basket flows across web, app and store, with the personalisation stack that supports them.
- Specialist-screened for platform depth, not certificates
- Retail-context screening: high transaction volumes, multi-market rollouts
- 72h from brief to shortlist: every time
The tools we staff, and the bench behind each one.
Every card lists the contractor roles Yallo places into that tool. Send the brief: the shortlist is in your inbox in 72 hours.
Salesforce Marketing Cloud
Oracle Retail Customer Engagement
Specialist-screened, not keyword-matched.
We screen on the join rather than the platform. A CX consultant who has only built campaigns has not met the problem: the failure is a personalisation rule that fires against stale segment data, or a basket that behaves differently in the app and at the till. We ask which channel broke first on their last programme, and what they changed in the data behind it rather than in the template.
One screening standard, whichever commercial model you use.
Same specialist-screened bench. Four ways to bring them into your programme.
Contract & interim
Specialist-screened contractors shortlisted in 72 hours. Day-rate and fixed-term across the Middle East, Europe and India.
- 72h brief to shortlist
- IR35, day-rate or fixed-term
- Bench refreshed weekly
Permanent placement
Long-horizon hires when the role is core to the operating model. Retained and contingent search.
- Retained or contingent
- Executive to senior IC
- Cross-market talent pool
Employer of Record
Compliant employment in 15+ markets. Onboard talent in days without setting up an entity.
- 15+ markets covered
- Payroll, tax and compliance
- Talent onboarded in days
Managed delivery
Outcome-based pods stood up end-to-end. Specialist-led delivery with fixed-price milestones.
- Fixed-price milestones
- Specialist-led pods
- SLA on delivery outcomes
Need a customer experience contractor?
Send the role, the platform, the timeline, get an specialist-screened shortlist inside 72 hours. No CVs until we understand your programme.