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01 · Retail

Customer Experience
contractors, shortlisted in 72 hours.

Brand-to-basket journeys across channels

72h brief to shortlist
Active bench · Middle East · Europe
Contract · EOR · Managed Delivery
Function overview

Finding customer experience contractors who
understand the context is harder than it looks.

Retail CX programmes stall when the contractor understands the platform but not the shopper journey. We place specialists who have built brand-to-basket flows across web, app and store, with the personalisation stack that supports them.

  • Specialist-screened for platform depth, not certificates
  • Retail-context screening: high transaction volumes, multi-market rollouts
  • 72h from brief to shortlist: every time
Tools we staff

The tools we staff, and the bench behind each one.

Every card lists the contractor roles Yallo places into that tool. Send the brief: the shortlist is in your inbox in 72 hours.

SAP

SAP Customer Experience

Contractor roles
SAP CX Functional ConsultantSAP Commerce ArchitectTechnical ArchitectBusiness AnalystPersonalisation Lead
Active bench · Middle East · Europe
Request a contractor
Salesforce

Salesforce Marketing Cloud

Contractor roles
SFMC DeveloperJourney Builder ArchitectPersonalisation ConsultantData Cloud SpecialistMarketing Ops Lead
Active bench · Middle East · Europe
Request a contractor
Oracle

Oracle Retail Customer Engagement

Contractor roles
Oracle Retail CX ConsultantLoyalty Configuration SpecialistCX Data ArchitectPersonalisation ConsultantProgramme Manager
Active bench · Middle East · Europe
Request a contractor

Specialist-screened, not keyword-matched.

We screen on the join rather than the platform. A CX consultant who has only built campaigns has not met the problem: the failure is a personalisation rule that fires against stale segment data, or a basket that behaves differently in the app and at the till. We ask which channel broke first on their last programme, and what they changed in the data behind it rather than in the template.

Specialist-screened72h shortlistContract · EOR · Managed Delivery
Ready to brief us?

Need a customer experience contractor?

Send the role, the platform, the timeline, get an specialist-screened shortlist inside 72 hours. No CVs until we understand your programme.