Elevate Your Retail Journey with the Power of Oracle Retail

Solutions

Elevate Your Retail Journey with the Power of Oracle Retail

As the largest business software vendor globally, Oracle offers a huge library of products, including database services, platforms, software, hardware and more.

Oracle Retail is a division of Oracle focused on providing specialised retail application capabilities. You may have also heard the arm referred to as the RGBU - or Retail Global Business Unit. At the time of writing Oracle Retail claim over 5,000 retail clients.

One of the major reasons that people get confused as to what exactly Oracle Retail does is because of the sheer number of offerings that come under its umbrella. These products are split up into a series of categories, each fulfilling a different purpose - merchandising, insights and science, omni-channel, planning and optimisation, supply chain and hardware.

They boast software application modules to support pretty much any process that retail organisations require to run their company effectively. Predominantly, the software is used to enhance the company’s capacity to manage stock, reduce waste, improve customer experience and, importantly; to increase revenue and profit.

Leading Tools and Platforms for Retail Transformation with Oracle Retail:

Oracle

Omnichannel & Stores

Xstore POS Oracle's Xstore Point of Service (POS) is a comprehensive solution designed to empower retailers with seamless transaction processing and enhanced customer experiences. With its intuitive interface and robust functionality, Xstore POS enables retailers to streamline checkout processes, manage inventory in real-time, and deliver personalized service to customers across all channels. Read more

Customer Engagement Oracle's Customer Engagement solution provides retailers with the tools and insights needed to cultivate meaningful relationships with their customers. By leveraging data-driven strategies and personalized interactions, retailers can enhance customer loyalty, drive repeat business, and increase overall satisfaction. Read more

Order Management Oracle's Order Management solution enables retailers to efficiently manage orders across multiple channels, from initial placement to fulfillment and delivery. With real-time visibility into inventory levels and order statuses, retailers can optimize fulfillment processes, reduce order processing times, and improve customer satisfaction. Read more

Store Inventory Operations Oracle's Store Inventory Operations solution empowers retailers to optimize inventory management and operations at the store level. By providing real-time visibility into store inventory levels, retailers can ensure accurate stock counts, minimize out-of-stocks, and improve overall efficiency. Read more

CX Commerce Oracle's CX Commerce solution enables retailers to deliver personalized, seamless shopping experiences across all digital channels. By leveraging advanced commerce capabilities such as AI-driven recommendations and omnichannel fulfillment options, retailers can drive engagement, increase conversions, and boost revenue. Read more

Payment Oracle's Payment solution offers retailers a secure and reliable platform for processing payments across all channels. With support for multiple payment methods and compliance with industry standards, retailers can streamline payment processes, reduce transaction costs, and enhance security for both customers and the business. Read more

Retail Merchandising Cloud

Retail Merchandising Oracle's Retail Merchandising solution provides retailers with the tools and insights needed to optimize product assortment, pricing, and promotions. By leveraging data-driven merchandising strategies, retailers can increase sales, reduce markdowns, and improve overall profitability. Read more

Invoice Matching Oracle's Invoice Matching solution automates the process of matching invoices with purchase orders and receipts, ensuring accuracy and compliance with financial regulations. By streamlining invoice reconciliation processes, retailers can reduce errors, improve efficiency, and accelerate invoice processing times. Read more

Allocation Oracle's Allocation solution enables retailers to optimize inventory allocation across stores and channels based on demand forecasts and sales performance. By ensuring the right products are available in the right locations at the right times, retailers can minimize stockouts, maximize sales, and improve overall inventory productivity. Read more

Retail Pricing Oracle's Retail Pricing solution provides retailers with advanced pricing capabilities to dynamically adjust prices based on market conditions, competitor pricing, and customer demand. By implementing dynamic pricing strategies, retailers can optimize margins, increase competitiveness, and drive revenue growth. Read more

Planning & Optimisation

Retail AI Foundation Oracle's Retail AI Foundation leverages artificial intelligence and machine learning technologies to provide retailers with predictive insights and recommendations across various planning and optimization functions. By analyzing large volumes of data and identifying patterns and trends, retailers can make informed decisions and drive business performance. Read more

Merchandise Financial Planning Oracle's Merchandise Financial Planning solution enables retailers to develop comprehensive financial plans for merchandise categories, including sales forecasts, inventory levels, and open-to-buy budgets. By aligning financial goals with merchandising strategies, retailers can optimize assortments, minimize excess inventory, and maximize profitability. Read more

Assortment Planning Oracle's Assortment Planning solution helps retailers curate product assortments tailored to customer preferences, market trends, and business objectives. By analyzing sales data, customer feedback, and market trends, retailers can optimize assortments to meet demand, drive sales, and enhance customer satisfaction. Read more

Category Management Oracle's Category Management solution enables retailers to strategically manage product categories to maximize sales and profitability. By analyzing category performance, market trends, and competitive landscapes, retailers can optimize assortments, pricing, and promotions to meet customer needs and drive growth. Read more

Assortment & Space Optimisation Oracle's Assortment & Space Optimization solution helps retailers maximize the productivity of physical retail space by optimizing product assortments, layout designs, and space allocations. By leveraging data-driven insights and advanced algorithms, retailers can optimize space utilization, improve product visibility, and enhance the overall shopping experience. Read more

Data Store Oracle's Data Store solution provides retailers with a centralized repository for storing, managing, and analyzing large volumes of retail data. By consolidating data from various sources, retailers can gain deeper insights into customer behavior, market trends, and business performance, enabling more informed decision-making and strategic planning.

Supply Chain Management

Demand Forecasting Oracle's Demand Forecasting solution utilizes advanced algorithms and machine learning techniques to predict future demand for products accurately. By analyzing historical sales data, market trends, and external factors, retailers can improve forecast accuracy, optimize inventory levels, and reduce stockouts. Read more

Inventory Planning Oracle's Inventory Planning solution helps retailers optimize inventory levels across their supply chain to meet customer demand while minimizing carrying costs and stockouts. By balancing inventory investments with service levels and demand variability, retailers can improve inventory turns, reduce excess inventory, and enhance profitability. Read more

Warehouse Management Oracle's Warehouse Management solution provides retailers with advanced capabilities for optimizing warehouse operations, including receiving, storage, picking, packing, and shipping. By streamlining warehouse processes and leveraging automation technologies, retailers can improve operational efficiency, reduce labor costs, and enhance order fulfillment capabilities. Read more

Benefits

Oracle

Product Variety

As has just been discussed, the fact that Oracle Retail has such a large offering of fully integrated products is a big drawcard.

They cover just about everything retail-related there, and they have a whole suite of integrated products that more generally cater to enterprise wide process support. This links into the next benefit…

Retail Solutions Integration

Retailers don’t have to worry about cross-party integration, given that one suite of products can cater to just about every aspect of the business.

All aspects of the business’ retail function are therefore inextricably linked, allowing for a more agile and streamlined operation. This can lead to reduced costs and, more importantly…

Higher Quality Customer Experience

Oracle Retail has focused heavily on improving the capacity for retailers to cater to an omnichannel, connected, and highly personalised customer experience. They use data and automation to ensure that customers feel valued by the business and have an experience that fits their archetype, resulting in incremental revenue and profit increases.

An Oracle employee explains that they’ve, “seen more than a $75 million increase in revenue at a medium-sized retailer turning over between 500 million and a billion dollars, just by optimising targeted offers at the point of pickup,” merely one aspect of the targeted customer experience.

Data-Driven Approach

A lot of the benefits of Oracle Retail spur from its data-driven approach. Recommendations from the Oracle Retail software are based off millions of data points used to gradually optimise and improve a business’ operations.

“Retailers all know they need advanced analytics and retail science to drive their business forward, but they don’t all have the luxury of hiring on a data science team,” said Marc Koehler, solution director, Oracle Retail, “We continue to enhance Oracle Retail Insights and Science Suite to provide retailers with packaged insights and science applications”.

AI and Machine Learning Integration

Oracle has made it very clear in recent years that they want to lead the innovation front, and have done so with regard to AI and Machine Learning in retail solutions. Their AI solutions can be used in conjunction with Oracle Retail to improve processes.

Oracle

However, Oracle emphasises AI and Machine Learning are not a completely effective solution alone, and require concerted focus and cultural change; “most machine learning projects fall short on delivering tangible business benefits. Not because the innovation is misaligned with a business objective but because it is difficult to operationalise innovation,” said Jeff Warren, vice president, Oracle Retail, “the Retail Science Platform delivers the standardisation and controls that enterprises need to accelerate their new offerings and swiftly integrate them into their business workflows. With the addition of notebook-based tools, our solution is a force to be reckoned with in predictive analytics and machine learning for the retail industry.”